Although we understand that WhatsApp is a convenient channel, at Blue Horse Properties:
🚫 We do not handle property inquiries via WhatsApp. This channel is reserved exclusively for emergencies or urgent communications from clients already staying or with active arrangements.
👉 If you send your request via WhatsApp, it is very likely that you will not receive a response, as it is not connected to our reservation and property management system.
✉️ How should I make the inquiry correctly?
To receive a quick and useful response, all inquiries must be sent via email, through the contact form or directly to:
📧 info@bluehorse.es
And it is essential that you include the following basic information:
🗓️ Dates of stay
- From when to when you are interested in renting (approximate dates if not fixed).
👥 Number of people
- Adults / children / people with special needs.
🐾 Are you traveling with pets?
- Type, size, breed.
📍 Preferred area (if applicable)
- Beach, center, quiet areas, golf courses, etc.
💬 Other requirements
- Wi-Fi, air conditioning, elevator, parking, etc.
📄 For long-term rentals
Owners usually request a preliminary evaluation of the tenant’s profile. Therefore, in addition to the above, it will be necessary to attach:
- Employment contract or proof of income
- Latest payslips or income statement
- Tax return
- If you are self-employed: self-employment registration + current income
🔒 This information is confidential and only shared with the owner if the application progresses.
🙏 A little patience, please
Given the very high demand, we process requests in order of arrival and manually verify availability, prices, and conditions with each owner.
✅ We work to respond as soon as possible, but we appreciate your understanding if we take a little time to reply.
